Privacy Policy
📘 Terms of Use – Say Hello Education Center
Effective Date: [25.07.2025]
Website: www.sayhelloeducationcenter.nl
1. Introduction
Welcome to Say Hello Education Center! By accessing our website and using our services, you agree to the following Terms of Use. Please read them carefully. If you disagree with any part, we kindly ask that you refrain from using our site or services.
2. Services Offered
We provide high-quality online English lessons tailored to individual and group needs. Options include private tutoring, interactive sessions, downloadable content, and subscription-based learning. Service availability may vary based on scheduling and instructor availability.
3. User Responsibilities
By registering or participating in our lessons, you agree to:
- Provide accurate and up-to-date contact and registration details
- Engage respectfully and responsibly with instructors and other learners
- Not copy, share, or distribute lesson content or materials without permission
4. Payments & Cancellations
- Payments are made via bank transfer to the account details provided during registration.
- Cancellations must be requested at least 72 hours before the scheduled session for a full refund.
- Cancellations within 72 hours or missed sessions may not be refunded, except in special circumstances at our discretion.
5. Intellectual Property
All lesson materials, videos, text, graphics, and content are the intellectual property of Say Hello Education Center and protected under applicable copyright laws. You may not reproduce or redistribute any material without express written permission.
6. Modifications
We may update these Terms periodically. Continued use of the website and services after updates indicates your acceptance of any changes. We encourage users to check this page regularly for updates.
7. Governing Law
These terms are governed by and interpreted under the laws of the Netherlands. Any disputes shall be resolved within Dutch legal jurisdiction.
8. Contact Us
📧 Email: info@sayhelloeducationcenter.nl
📍 Address: Hoofdstraat 38, 6598 AE Heijen, Netherlands
🔒 Privacy Policy – Say Hello Education Center
Effective Date: [25/07/2025]
Website: www.sayhelloeducationcenter.nl
Contact: info@sayhelloeducationcenter.nl
Address: Hoofdstraat 38, 6598 AE Heijen, Netherlands
1. Personal Data We Collect
We may collect and process the following data:
- Name and contact details (email, phone)
- Booking and lesson history
- Payment details (bank transfer reference only—no card or sensitive banking info stored)
- Any voluntary feedback or communication sent to us
2. How We Use Your Data
We use your data to:
- Provide and manage English lesson services
- Communicate about bookings, cancellations, and updates
- Respond to inquiries and provide support
- Improve the quality and relevance of our offerings
3. Legal Basis for Processing
We process personal data under one or more of the following legal bases:
- Your explicit consent
- To fulfill a contractual obligation
- Compliance with legal obligations
- Legitimate interest (e.g., improving our services)
4. Data Sharing
We do not sell your data.
We may share limited information with:
- Email platforms to manage communication
- Accountants or administrative partners (for lawful business purposes)
- Legal authorities when required by law
5. Cookies
Our website may use cookies to enhance user experience. Upon first visit, users will be asked to accept or manage cookies. You can adjust cookie settings at any time via your browser.
6. Your Rights Under GDPR
As an EU resident, you have the right to:
- Access the data we hold about you
- Request corrections or updates
- Ask for data deletion (“right to be forgotten”)
- Object to or restrict processing
- Withdraw consent at any time
To exercise your rights, contact us at: info@sayhelloeducationcenter.nl
7. Data Security
We take precautions to protect your data, including:
- Secure hosting and encryption (HTTPS)
- Limited data access to authorized staff only
- Regular monitoring for vulnerabilities
8. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page, and we encourage you to review it regularly.